Shipping policy
Here's a clear and concise Shipping Policy for D2 Off-Road:
D2 Off-Road Shipping Terms
Order Processing
All orders are processed within 2-3 business days. Processing times may vary during peak seasons or special promotions.
Shipping Rates
Shipping costs are calculated during checkout based on package weight, dimensions, and destination. These charges will be clearly displayed prior to finalizing your purchase.
Shipping Methods
We ship primarily via reputable carriers such as UPS, FedEx, or USPS. You will receive tracking information via email once your order has shipped.
Delivery Time
Standard shipping typically takes between 3-7 business days within the continental U.S. Please note that delivery times are estimates, and delays may occasionally occur due to carrier circumstances beyond our control.
Shipping Restrictions
Currently, D2 Off-Road ships exclusively within the United States. We are unable to ship to PO boxes or APO/FPO addresses.
Damaged or Lost Shipments
If your order arrives damaged or items are missing, please notify us immediately. Document the damage with clear photographs, and retain all packaging materials. We will promptly assist with filing claims and replacing items if necessary.
Incorrect Addresses
Customers are responsible for providing accurate shipping information. D2 Off-Road is not liable for delays, additional charges, or lost shipments resulting from incorrect or incomplete addresses provided by customers.
Contact Us
For shipping-related inquiries or issues, please reach out: